Privacy Policy

AUGUST STORCK KG (hereinafter referred to as Storck) takes the protection of your personal data very seriously, and collects, processes and uses your data only in accordance with the standards of the legal data protection regulations.

Storck is the data controller and, as such, is responsible for your personal data. Our contact details are:

Postal address: AUGUST STORCK KG, Waldstrasse 27, 13403 Berlin, Germany
Email address: info@de.storck.com
Telephone number: +49 (0)30 4177 303

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at: datenschutz@de.storck.com.

If links to other pages online are found on this website, this policy does not apply to the collection and processing of personal data on the linked pages, as Storck does not have any influence on their design and content.

2.1 Website Usage

When you visit our website, connection data is temporarily processed (including IP address, last-visited URL, time and date, pages accessed and elements like subpages or buttons, the amount of data transferred, the status, whether the request was successful, the description of the web browser used, and device type). We process this data as far as is necessary to run the website. The legal basis is our legitimate interest in accordance with Article 6(1)(f) of the European Data Protection Regulation (GDPR) in making our website available for the purposes of external representation and marketing. We also store the connection data in the log files on our web server in our legitimate interest to ensure the secure operation of the web server. With your consent, we may also process this data in pseudonymous form for the purposes listed under section 2.2.

Generally, the usage of our website is possible without providing data other than the data listed in this paragraph (see section 7).

2.2 Analysis for Marketing Purposes and for Website Optimisation (Piwik PRO)

On Storck websites, data on your use of the website is processed with technologies from the provider Piwik PRO, namely to optimise the website and for marketing purposes, if you give your consent to this when you first visit the website. For this purpose, usage profiles that contain the data listed under section 2.1 and data on your activities on our website (in particular which pages, buttons or other elements you accessed, and when) are created under a pseudonym. The profiles will not contain, or be combined with, any data that directly identifies you (such as your name). The legal basis for the analysis is your consent (Article 6(1)(a) of the GDPR).

The processing is carried out on behalf of Storck on servers hosted by Piwik PRO GmbH, Lina-Bommer-Weg 6, 51149 Cologne, Germany.

To facilitate the usage analysis, cookies (see section 2.3) can be used to recognise your internet browser. When you visit our website for the first time, we ask for your consent to use cookies for the purpose mentioned and the usage analysis described herein. If you want to withdraw your consent, please follow these instructions.

You may deactivate the analysis of your usage data in pseudonymous profiles using Piwik PRO at any time. You have two ways of doing this. First, you can activate the option “Do not track” in your browser (please refer to your browser’s help section for further information). Alternatively, you can click the following checkbox to set a cookie that indicates your choice not to be tracked using Piwik PRO:

Please refer to section 2.3 on how you can browse our site without cookies.

2.3 Cookies

When you visit our website, we notify you that our website uses cookies in order to improve the functionality and, if you have given your consent, to support the usage analysis for the purposes of optimising the website and marketing (section 2.2).

Cookies are small text files that are sent from a web server to your browser and stored on the hard disk of your computer, smartphone or tablet. This will enable us to recognise repeat visits from you on your computer and thus offer a better functionality of the website. We also use functional cookies, which are necessary for the best experience of website (called necessary cookies). However, you may object to the use of cookies by deactivating cookies in your browser settings, and/or delete cookies from your hard disk via your browser menu. If you do this, however, we cannot guarantee that our website will be fully functional (e.g. you may be asked for your consent to cookies every time you visit the site, as your decision can only be saved using a cookie).

In addition, we may – if you have given consent to this – set cookies to perform web analyses (see section 2.2). Consent to this can be revoked at any time. To revoke your consent to this analysis and the associated cookies, please follow the instructions in section 2.2.

You may also – depending on the options offered by your browser – choose to deactivate tracking cookies (which we may use if you give your consent) in your browser settings at any time, and/or delete cookies from your hard disk via your browser menu. Additionally, you may install a plug-in onto your browser that prevents tracking and/or related cookies to protect your privacy.

The following cookies are set when you visit our website (the cookies that are not marked as necessary are only set with your consent):

_pk_id Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores a page-specific ID for the assignment of the data record 12 months
_pk_ses Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores an ID for the current browser session of the user to assign the record 30 minutes
stg_last_interaction Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores the moment of the last user interaction 12 months
stg_returning_visitor Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores whether it is a returning user 12 months
stg_traffic_source_priority Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores which source (campaign, search engine, direct input) the user came to the website from 30 minutes
stg_optout Tracking (not necessary) Piwik (s. 2.2) Piwik Tracking - Stores that no tracking is done 12 months
hl Language (necessary) Storck Locale Settings - Stores language and domain of the respective page (e.g.: "de_CH" or "en_COM ") 12 months
hideCookieNotification Cookie notification (necessary) Storck Cookie Notification - Is set so that the Cookie Notification is not displayed again with every website visit 24 hours
hideLocationNotification Country selection (necessary) Storck Location Notification - Is set so that the Country Selector is not displayed every time you visit storck.com Only during the browser session (so called session cookie)

2.4 Contact Form or Other Communication Channels

If you use our contact form, we process your message, your first and last name, your email address, your country and – if you provide us with this information – your telephone number, your address and your company. We process this data to answer your enquiry. Your personal data will only be transmitted to third parties if this is necessary to answer your enquiry (e.g. if you request information about another company within the Storck Group). The legal basis for the processing is Article 6(1)(b) of the GDPR, if the processing of your request concerns a contract concluded with you and is necessary for the performance of the contract, or if your request concerns the implementation of precontractual measures. Otherwise, the legal basis is our legitimate interest in providing a contact form and answering general questions (Article 6(1) (f) of the GDPR). We also process your data in accordance with this paragraph if you contact us by mail or other means with an enquiry.

Our website is hosted by our German parent company (August Storck KG) at the hosting partner denkwerk GmbH, Vogelsanger Street 66, 50823 Köln, Germany, who have been obliged to process the data properly by means of a data processing agreement.

As far as not stated otherwise in this privacy policy, we do not transfer your data to third parties. A transfer will be made in exceptional cases if we are obliged to transfer data due to legal regulations and/or official or court orders.

Your data will generally not be passed onto a recipient in a third country (i.e. outside the European Economic Area) or to an international organisation. If such a transfer is necessary in exceptional cases, in particular because an enquiry you have made is to be forwarded to one of our companies in a third country (section 2.4), we will ensure that the requirements of chapter V of the GDPR are met and that an adequate level of data protection is thus guaranteed at the recipient. To this end, we use the EU standard contractual clauses for data transfers to third countries where necessary.

The information stored in the log files (section 2.1) is only stored in personal form for a maximum of seven days. After this period, personal information in the log files is anonymised.

In all other respects, we delete your personal data as soon as it is no longer required for the purposes pursuant to the processing and as far as no legal obligations to retain data conflict with this. Relevant retention periods under German tax and commercial law are six years for all business letters (including electronic ones) and ten years for all information relevant to tax and accounting.

Storck has taken all necessary technical and organisational measures to protect your data against loss, damage, manipulation and unauthorised access. Our employees and all persons involved in the data processing are obliged to observe data protection laws and to handle personal data confidentially. Our employees are trained accordingly. Both internal and external examinations ensure compliance with all data protection processes at Storck.

In order to protect personal data of our users, we use a secure online transmission method, the so-called “Secure Socket Layer” (SSL) transmission. This can be seen by the “s” in http://, hence https://, and possibly a green, closed padlock symbol in the address bar. By clicking on the symbol, you obtain information about the SSL certificate being used. The display of the symbol depends on the browser version you are using. The SSL encryption grants the encrypted and complete transmission of your data.

The data protection law holds a number of rights concerning data affecting you as a person (so-called rights of the persons affected).

6.1 Right to Demand Access

You have the right to receive confirmation about whether or not we have processed personal data about you. If this is the case, you have a right of access to such data. You can find details about your right of access in Article 15 of the GDPR.

6.2 Right of Rectification and Completion

You have the right to ask us to rectify incorrect personal data concerning you and to complete incomplete personal data without delay under Article 16 of the GDPR.

6.3 Right to Erasure

You have the right to demand that we erase your personal data without delay if one of the reasons listed in Article 17 of the GDPR applies. Such a reason for immediate deletion may exist, for example, if the personal data is no longer necessary for processing your request or if you have objected to the data processing.

6.4 Right to Restriction of Processing

You have the right to ask us to restrict the processing of your personal data if one of the conditions set out in Article 18 of the GDPR is met. For example, in the event that you dispute the accuracy of the data, you have the right to limit the processing for the time necessary to enable us to verify the accuracy of the data.

6.5 Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your personal data at any time in accordance with Article 7(3) of the GDPR. The withdrawal applies only to future data processing, i.e. the data processing that took place until the withdrawal remains lawful in this case.

6.6 Right to Object

If the data processing by us is based on a legitimate interest pursuant to Article 6(1)(f) of the GDPR (see above for the legal basis regarding each data-processing activity), you have the right to object under Article 21(1) of the GDPR. You can therefore object to the processing of your personal data by us at any time if there are reasons arising from your particular situation. Your personal data will no longer be processed by us after your objection has been lodged, unless there are demonstrably compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You can object to the processing of personal data for the purpose of direct advertising at any time in accordance with Article 21(2) of the GDPR. In this case, we will no longer process your data for this purpose.

6.7 Right to Lodge a Complaint with a Supervisory Authority

SYou also have the right to lodge a complaint with the competent supervisory authority. However, if you have questions or complaints regarding data protection at Storck, we recommend that you first contact our data protection officer (see section 1).

You are not legally or contractually obligated to provide Storck with personal data when visiting the website. For the use of certain areas (in particular the contact form or promotional contests), however, the provision of your data may be necessary to process your request or to carry out the promotional contests.

Storck does not use your personal data for automated individual decisions.

New legal requirements, entrepreneurial decisions or technical developments might call for amendments to our privacy policy. This privacy policy will be adapted accordingly. You can always find the latest version on our website.